Customer service - luggage

For any luggage issues upon arrival, or in the case of lost items, you can get in touch with:

• the Luggage Service Office located near to the luggage carousel (arrivals level)

Or contact our teams via phone on  +33(0)5 62 32 92 22 or by email via our formulaire de contact (use “luggage” in the subject line)

A new luggage storage service: Edmond Voyage is available in Lourdes.

Here is the principle of Edmond Voyage: The traveler or bikers who need to leave their jackets can leave their belongings with a partner merchant in a closed room. The price is € 6 per piece of luggage stored per day.

For more details, click here